20 Minutes of Winning

Winning through People Skills

Dave Ketchen and Larry Thornton Season 2 Episode 11

Winning Through People Skills requires engaging with others in ways that create mutual benefit.
In this episode, Larry discusses two women – Pat Greensmith and Walker Jones – who have taught him a lot about developing and using people skills. They have very different approaches– Pat tortured Larry with surprise inspections of his restaurants while Walker makes everyone she meets feel valued and appreciated. But both helped Larry become a better businessman and person.